Edit: this is the latest update just posted by Microsoft as of 16.30hrs BST:
Current status: We’ve identified that a subset of infrastructure was unable to process requests as expected, which caused general service availability to drop unexpectedly. We’ve redirected requests to alternate infrastructure to restore service, and we’re monitoring the environment while connectivity recovers. Additionally, we’re investigating an issue in which users are unable to send email messages.
Start time: Monday, September 18, 2017, at 7:20 AM UTC
Next update by: Monday, September 18, 2017, at 4:30 PM UTC
Looks like at least some users will continue to have problems for a while yet.
If you use Hotmail, Outlook or an outlook.com-based online email service and think you’ve sent an email today, best check your drafts folder.
According to a service status on Microsoft’s ‘Office 365 Service Health’ site, the service has been unable to send or receive emails since around 8.20am British Summer Time this morning:
Attempts to send an email will result in the email being stored in the ‘Drafts’ folder, initially with the header message:
which switches after a few minutes to:
Microsoft has not yet posted an estimated time on its service page for the fault to be corrected, so it may take a while yet. If you have something urgent to send, you’ll need to use an alternative email.
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